Technologies Used: Salesforce Health Cloud, AI Chatbot
Client’s Problem:
MediCarePlus faced issues in managing patient data and communication, leading to
delays in service delivery.
Our Solution:
1. Patient Management System: Automated scheduling, follow-ups, and recordkeeping.
2. AI Chatbot: Deployed for 24/7 patient query handling.
3. Data Integration: Migrated legacy data into a unied cloud platform.
Results:
– Reduced service delivery time by 50%.
– Enhanced patient satisfaction by 60%.
– Saved 25% on operational costs.